Who we are

Suggested text: Our website address is: https://stringsfp.co.uk

Last updated: [13-09-25]

At Strings Financial Planning, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal details such as name, email address, phone number, and postal address.
  • Financial information provided during consultations, such as income, mortgage details, and insurance requirements.
  • Technical data including IP address, browser type, and browsing behavior on our website.
  • Communication records when you contact us by email, phone, or through our forms.

2. How We Use Your Information

We use your information to:

  • Provide financial advice, mortgage solutions, and protection services.
  • Communicate with you regarding services, updates, or inquiries.
  • Meet regulatory, legal, and compliance obligations.
  • Improve our website, services, and customer experience.
  • Send you newsletters or marketing (only if you opt-in).

3. Sharing Your Information

We will never sell your personal information. We may share your data with:

  • Lenders, insurers, and financial product providers when necessary to deliver our services.
  • Regulators or legal authorities where required by law.
  • Trusted third-party service providers (such as IT or website support) who are bound by confidentiality.

4. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request deletion of your data (where legally permitted).
  • Withdraw consent to marketing communications at any time.
  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

6. Cookies

Our website uses cookies to enhance user experience and analyze website traffic. You can manage or disable cookies in your browser settings.

7. Retention of Data

We retain personal data only as long as necessary to provide our services and meet legal or regulatory requirements.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: info@stringsfp.com
📞 Phone: 07708 000663
📍 Office Address: Suite 203, Stanmore Business & Innovation Centre, Stanmore Place
London HA7 1BT